Privacy Policy for ephyrosian.com
Get to know how we handle your data with transparency and care
Introduction to Our Data Values
At ephyrosian.com, your trust is central to our mission. We believe in maintaining clear communication about how we collect, use, and protect your personal information across our digital marketing and branding services.
This policy explains our data practices, your privacy choices, and how we ensure compliance with Australian laws. We aim to provide a transparent overview tailored for all users engaging with our digital content.
How We Collect Your Information
We gather information through forms you fill, cookies, and when you interact with our website. This helps us improve our content and offer more relevant experiences.
Information You Provide Directly
- • Details you enter in contact forms or email subscriptions
- • Feedback or customer support queries you submit
- • Profile details for account registrations or settings
- • Content you upload, post, or submit on our site
- • Details shared during transactional processes
Information Collected Automatically
- • Device information such as browser type and operating system
- • Website usage data including pages visited
- • IP address and general location details
- • Interaction data from digital marketing channels
- • Cookies and similar tracking technologies
How Your Information Is Used
We use your data to deliver our services, personalise content, and enhance the security and performance of our website.
- • Communicate with you about updates and offers
- • Customise digital marketing and website content
- • Process transactions and provide requested services
- • Respond to customer service queries efficiently
- • Improve our content and website functionality
- • Monitor and maintain security and prevent fraud
- • Comply with Australian legal requirements
Our Promise: We are committed to protecting your data by following best practices, ensuring transparency, and enabling you to control your personal information at any time.
Sharing Information With Others
We may share data with trusted providers for essential business operations, but only with appropriate safeguards for your privacy and in compliance with Australian law.
Third-Party Service Providers
Our service partners help with website hosting, analytics, and communications. They are chosen for their reliability and required to protect your information.
Legal Requirements
We may disclose your data if Australian law or legal authorities require it.
Anonymous Usage Statistics
We sometimes share non-identifiable usage data for research or business insights.
Your Privacy Rights and Choices
Australian privacy law gives you control over your data, including the right to request access, correction, deletion, or limitation of use.
- • Request a copy of your personal information
- • Ask for corrections to incomplete or incorrect data
- • Request deletion of data we no longer need
- • Receive data you’ve provided, in a portable format
- • Object to certain uses of your personal data
- • Limit processing in specific circumstances
Contact us anytime to use your rights or learn more about our privacy actions. We are here to help you make informed choices.
How We Secure Your Data
We regularly review technical and organisational measures to protect information against risks and unauthorised access.
Technical Security Measures
- • Regular software updates and patch management
- • Firewalls and intrusion detection systems
- • Data encryption during transfers and at rest
- • Secure backup and disaster recovery plans
Organisational Security Controls
- • Access limited to authorised personnel only
- • Ongoing security awareness training for staff
- • Clear incident reporting and escalation procedures
- • Regular audits of access rights and processes
Data Retention Guidelines
We store personal data only as long as necessary for our business purposes, legal needs, or your preferences.
- • Kept while your account is active or as required
- • Retained if relevant to digital marketing content
- • Stored to process support and feedback
- • Kept for required legal or accounting periods
- • Kept until you opt out or unsubscribe
Retention periods reflect industry standards and compliance.
International Data Transfers
Data sent outside Australia is handled with appropriate protections, and only with partners committed to privacy standards.
- • Data encryption for international transfers
- • Use of contractual safeguards for partners
- • Risk assessments before data sharing
- • Compliance with relevant legal requirements
How We Use Cookies and Tracking
Cookies help enhance your website experience by remembering settings, gathering analytics, and personalising content.
Types of Cookies We Use
- • Essential for basic site navigation and security
- • Support analytics and speed optimisation
- • Enable tailored content and recommendations
- • Remember user preferences and settings
You can manage or disable cookies at any time in your browser settings.
When This Policy Changes
We update our privacy policy to reflect evolving legal and business needs and will inform users of notable changes.
- • Updates posted on our website
- • Email notification for significant changes
- • Effective date displayed on this page
- • Clear summary of any major updates
Review this page regularly for the most current policy details.
Contact Us About Privacy
Reach out with any privacy questions or to exercise your rights.
ephyrosian
1 Bligh Street, Level 26, Sydney, NSW 2000 Australia
Phone: +61.8.3123.9550
Email: content@ephyrosian.com
Last revised November 8, 2025
Effective from November 10, 2025